Online Shopping Experience with Cosmetix.in

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ONLINE SHOPPING EXPEREINCE WITTH COSMETIX.IN

Hi everyone ,

I am really excited :pompom: to write this post since this was my first online purchase ever and I shall be sharing my experiences with you all on the same , i must say that online shopping is so much easier, i always refrained from it since I dont have a credit card nor do i have a paypal account and also trusting someone with the money( debit card or net banking) whom you don’t even know doesn’t get along too well with me. But reading all your nice experiences with online shopping I was curious to do some online shopping myself.

While surfing through IMBB 10 days back, i noticed the add of cosmetix.in, though I did visit the website infact quite liked it also since it had the option of cash on delivery I still dint order anything because of unexplained apprehensions but I couldn’t control myself for long and again went to the same website after few days and ordered these four items on the 27th July at almost midnight.

Though whatever I wanted was out of stock( Maybelline gel eyeliner and faces pencils), i still went ahead and picked up a few things randomly, they were:

1. Lotus Strawberry Lip Balm
2. Lotus Kiwi and Grapes revitalising skin polisher
3. Himalaya Neem Scrub
4. Lotus Herbal hair root tonic

I had to make the order more than 500 to avail free shipping otherwise the shipping charges are flat Rs 60.

When I had visited the website for the first time, they were offering 8% introductory discount on the bill but later when I ordered there was no such discount. However they have some discount on the individual products. The actual cost of all the products is 585 but after discount I got the same for 525

Also, it says that there is an option of COD but while filling the shipping information, I go to know if I availed the same I would have to pay additional Rs40 so to avoid that I made the payment through net banking though very reluctantly.

As soon as I placed the order, I received a confirmation mail from them.

This order was placed at 11:30 in the night , the very next day i.e on the 28th July, I again received an email that my package was in transit and i shall receive the tracking number soon.

I was quite curious about the whole thing and the whole new experience. On 30th July at 2:30 in the afternoon, I received my package:

It came in a cardboard box and the carrier was bluedart, As I opened I found this:

The products were placed in a translucent polybag and covered with paper strips, lots of them

All my products were in perfect condition but it would have been better had they used cotton wool and bubble wrapping instead of paper strips. For some delicate products like eye shadows etc. this packaging might not hold good.

Coming to the pros and cons:
What I liked about cosmetix.in
1. Super fast delivery, I received my order within 72hours of placing the order :thumbsup:
2. All the products are at discounted price :yahoo:
3. Very prompt service, I was provided with my order tracking number within two days :haanji:

What i dint like about cosmetix.in
1. Packaging needs to be improved :waiting:
2. They are charging Rs40 extra for cash on delivery option whereas in some of the websites like urbantouch.com, there’s no such charge.
3. They have limited stock of products, I check their website daily but still faces eye pencils are not available :pan:

Will I repurchase?

Oh definitely, a pandora’s box has been opened for me, infact I have already placed the order for my second purchase :toothygrin: :jiggy1:
Luv,
Shivani

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Tagged as: Cosmetix.in, indian online shopping, Lotus Herbals, online makeup shopping, online shopping